goods services and quality management discussion 350 words min

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Consider the design and development process for goods or products. Consider the design and development process for services. How are they similar? How are they different? Given your work experience and/or observations, do you see some improvements that might be made in the design and development process for goods and/or services given what you have learned? How so? Please thoroughly explain your answers.

***At least 3 references

 
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