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Compile your first report on Zappos (dealing with management and motivation of staff) and your second report (dealing with culture training). For the reminder of your project:

  • Create a third report of 1 -2 pages on how Zappos connects to customers through social media, such as Pinterest and Instagram, to achieve customer loyalty.
  • Merge all reports into one cohesive final report of at least 5-6 content pages, with your conclusion.
  • Your assignment should include APA formatted in-text citations and references page and be checked for proper spelling, grammar, and punctuation.

 
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