procedural-email-message-professional-communications

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Professional Communications

Assignment 1: Procedural Email Message

Write a procedural email message to employees reminding them of standard operating procedures or organizational changes that take the form of step-by-step instructions. Be creative, or use an issue applicable to your work environment.

The message should take the form of an email.

The procedural message must adhere to the following requirements:

    1. Content:
      1. Introduce the main idea of the message in a concise, informative manner.
      2. Itemize three to five (3-5) key points with detail.
      3. Provide information about where and to whom questions should be directed.
    2. Format:
      1. Use a descriptive subject line or heading.
      2. Use bullets to separate ideas and simplify reading.
    3. Style:
      1. Include an appropriate and professional greeting / salutation.
      2. Use email form including: To:, From:, Subject:, and Signature.
    4. Clarity / Mechanics:
      1. Ensure that there are no grammar or spelling errors.
      2. Ensure that there are no clarity, writing, and mechanical errors.

Your assignment must:

  • Be typed, single-spaced, using Times New Roman font (size 12), with one-inch margins on all sides. Check with your professor for any additional instructions.

The specific course learning outcomes associated with this assignment are:

  • Use writing process strategies to develop brief business documents, such as routine messages, bad news messages, and persuasive/sales messages.
  • Support ideas or claims in body paragraphs with clear details, examples, and explanations.
  • Organize ideas logically by using transitional words, phrases, and sentences.
  • Use sentence variety and effective word choice in written communication.
  • Write clearly and concisely using proper writing mechanics.

Grading for this assignment will be based on quality, logic / organization of the email, and language and writing skills, using the following rubric.

Assignment 1: Procedural Email Message

Criteria

Unacceptable
Below 60% F

Meets Minimum Expectations
60-69% D

Fair
70-79% C

Proficient
80-89% B

Exemplary
90-100% A

1a. Introduce main idea in a concise, informative manner.
Weight: 10%

Did not submit or incompletely introduced main idea in a concise, informative manner.

Insufficiently introduced main idea in a concise, informative manner.

Partially introduced main idea in a concise, informative manner.

Satisfactorily introduced main idea in a concise, informative manner.

Thoroughly introduced main idea in a concise, informative manner.

1b. Itemize three to five (3-5) key points with detail.
Weight: 10%

Did not submit or incompletely itemized three to five (3-5) key points with detail.

Insufficiently itemized three to five (3-5) key points with detail.

Partially itemized three to five (3-5) key points with detail.

Satisfactorily itemized three to five (3-5) key points with detail.

Thoroughly itemized three to five (3-5) key points with detail.

1c. Provide information about where and to whom questions should be directed.
Weight: 10%

Did not submit or incompletely provided information about where and to whom questions should be directed.

Insufficiently provided information about where and to whom questions should be directed.

Partially provided information about where and to whom questions should be directed.

Satisfactorily provided information about where and to whom questions should be directed.

Thoroughly provided information about where and to whom questions should be directed.

2a. Use a descriptive subject line.
Weight: 5%

Did not submit or incompletely used a descriptive subject line.

Insufficiently used a descriptive subject line.

Partially used a descriptive subject line.

Satisfactorily used a descriptive subject line.

Thoroughly used a descriptive subject line.

2b. Use bullets to separate ideas and simplify reading.
Weight: 10%

Did not submit or incompletely used bullets to separate ideas and simplify reading.

Insufficiently used bullets to separate ideas and simplify reading.

Partially used bullets to separate ideas and simplify reading.

Satisfactorily used bullets to separate ideas and simplify reading.

Thoroughly used bullets to separate ideas and simplify reading.

3a. Include an appropriate and professional greeting / salutation.
Weight: 10%

Did not submit or incompletely included an appropriate and professional greeting / salutation.

Insufficiently included an appropriate and professional greeting / salutation.

Partially included an appropriate and professional greeting / salutation.

Satisfactorily included an appropriate and professional greeting / salutation.

Thoroughly included an appropriate and professional greeting / salutation.

3b. Use email form including To:, From:, Subject:, and Signature.
Weight: 10%

Did not submit or incompletely used email form including To:, From:, Subject:, and Signature.

Insufficiently used email form including To:, From:, Subject:, and Signature.

Partially used email form including To:, From:, Subject:, and Signature.

Satisfactorily used email form including To:, From:, Subject:, and Signature.

Thoroughly used email form including To:, From:, Subject:, and Signature.

4a. Ensure that there are no grammar or spelling errors.
Weight: 10%

Did not submit or incompletely ensured that there are no grammar or spelling errors.

Insufficiently ensured that there are no grammar or spelling errors.

Partially ensured that there are no grammar or spelling errors.

Satisfactorily ensured that there are no grammar or spelling errors.

Thoroughly ensured that there are no grammar or spelling errors.

5. Clarity, writing mechanics, and formatting requirements.
Weight: 25%

More than 8 errors present.

7-8 errors present.

5-6 errors present.

3-4 errors present.

0-2 errors present.

 
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