resolving work conflict

For this assignment, you will identify a workplace conflict that you are now experiencing. Address the following in a paper:

  • Provide a brief description of the conflict. (Note that you should strive to be as unbiased as possible in this description; consider yourself a video camera recording the situation.)
  • Consider how cultural norms may be impacting the conflict.
  • Discuss the impact that the conflict has on leadership’s decision making.
  • Describe specific techniques that are most useful in reducing or overcoming the particular problem behavior. (Note that you should use specific terms and concepts presented in the module.)
  • Present a summary of leadership escalation strategies that provide oversight for the conflict and turn the challenge into an opportunity.
  • Postulate the potential negative and positive impacts that your techniques may have on resolving the conflict.


  • Your paper should be 4-5 double-spaced, not counting the required title and reference pages. Including introduction and conclusion
  • Please cite a minimum of four scholarly sources to support your positions, claims, and observations three of which should be academic, peer-reviewed sources.
  • Remember, you must support your thinking/opinions and prior knowledge with references.
  • In-text citation used throughout the assignment and APA-formatted reference list.
  • Please no plagiarism and sources should not be older than 5 years.
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