please respond to the following discussion 1 bus 430 week 2 operations management

BUS 430 Week 2 Discussion 1 Operations Management Models of Organizational

Models of Organizational Performance Please respond to the following:

Choose two models of organizational performance and compare and contrast them by evaluating their differences and similarities.
From the first e-Activity, suggest ways performance measurements might be used by a company or an organization to evaluate its customer satisfaction.
From the second e-Activity, provide at least two examples of quality indicators that the company may opt to measure and defend its cause-and-effect linkage between the key measures of performance.